As business owners, we have all encountered extremely challenging clients or customers. You know the customers that are impossible to please and who often make numerous or unreasonable demands. In these situations, it’s important to directly address the situation as diplomatically and politely as possible.
Here are several strategies to help you regain control when your customer has you on the run.
As business owners, we have all encountered extremely challenging clients or customers. You know the customers that are impossible to please and who often make numerous or unreasonable demands. In these situations, it’s important to directly address the situation...
Today, our Pro Tip focuses on the importance of client segmentation as a key business development and growth driver. Nicole Lewis, the president and CEO of Nicole Lewis & Associates, is a passionate client advocate and solution architect who creates high impact...
An Interview with Nicole Lewis, president and CEO, Nicole Lewis and Associates Entrepreneurs and business owners can be myopic when marketing their products and services. Understanding the buying behaviors, motivations and attributes of your customers enables the...
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Nicole Lewis, the president and CEO of Nicole Lewis & Associates, is a passionate client advocate and solution architect who creates high impact and “out of the box” initiatives to consistently deliver double digit return on investment for her clients. Nicole shares her progressive business development strategies and the importance of client and donor segmentation in this episode.
Watch the video interview here.
Contact Nicole at https://www.nicolelewisandassociates.com/contact/.
As business owners, we have all encountered extremely challenging clients or customers. You know the customers that are impossible to please and who often make numerous or unreasonable demands. In these situations, it’s important to directly address the situation...
Today, our Pro Tip focuses on the importance of client segmentation as a key business development and growth driver. Nicole Lewis, the president and CEO of Nicole Lewis & Associates, is a passionate client advocate and solution architect who creates high impact...
An Interview with Nicole Lewis, president and CEO, Nicole Lewis and Associates Entrepreneurs and business owners can be myopic when marketing their products and services. Understanding the buying behaviors, motivations and attributes of your customers enables the...
Entrepreneurs and business owners can be myopic when marketing their products and services. Understanding the buying behaviors, motivations and attributes of your customers enables the creation of segment-specific strategies and the ability to pursue new business opportunities. — Nicole Lewis
Today, our Pro Tip focuses on the importance of client segmentation as key business development and growth drivers.
Nicole Lewis, the president and CEO of Nicole Lewis & Associates, is a passionate client advocate and solution architect who creates high impact and “out of the box” initiatives to consistently deliver double digit return on investment for her clients. Nicole will share her progressive business development strategies and the importance of client and donor segmentation with us.
Listen to the podcast here.
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As business owners, we have all encountered extremely challenging clients or customers. You know the customers that are impossible to please and who often make numerous or unreasonable demands. In these situations, it’s important to directly address the situation...
Today, our Pro Tip focuses on the importance of client segmentation as a key business development and growth driver. Nicole Lewis, the president and CEO of Nicole Lewis & Associates, is a passionate client advocate and solution architect who creates high impact...
An Interview with Nicole Lewis, president and CEO, Nicole Lewis and Associates Entrepreneurs and business owners can be myopic when marketing their products and services. Understanding the buying behaviors, motivations and attributes of your customers enables the...
For business owners, the dreaded elevator pitch incites great anxiety, and oftentimes, abject fear. Beyond pitch competitions, every day, countless individuals attempt to introduce themselves, share information and engage others for the purpose of building a relationship to sell products and services or themselves.
While it’s highly unlikely you can close a deal at hello with a killer elevator pitch—even a pitch that is flawlessly delivered—it is completely possible that a poorly constructed and delivered elevator pitch can unnecessarily lengthen the sales process, make an extremely poor impression or remove your company from consideration altogether.
When engaging in face-to-face interactions, the majority of the communication occurs through your nonverbal behaviors and your tone of voice. Therefore, authenticity is critically important to making a unique, positive and memorable first impression that supports your brand.
Whether you’ve honed your pitching skills or are still mastering them, there are five important reasons to ditch your elevator pitch and to develop a more strategic approach to introduce yourself, your company and your products and services to prospects, industry peers or influencers.
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Today, our Pro Tip focuses on business etiquette and why it is important for business owners, professionals and executives to achieve greater business and career success.
Joscelyn Davis, the president and chief strategist of JADE Strategies, Inc., is a highly sought-after speaker and trainer who brings more than 25 years of proven experience in organizational change strategy and leadership coaching in the public, private and nonprofit sectors. She shares her business etiquette insights to help you excel in your business or career.
Watch the video interview here.
As business owners, we have all encountered extremely challenging clients or customers. You know the customers that are impossible to please and who often make numerous or unreasonable demands. In these situations, it’s important to directly address the situation...
Today, our Pro Tip focuses on the importance of client segmentation as a key business development and growth driver. Nicole Lewis, the president and CEO of Nicole Lewis & Associates, is a passionate client advocate and solution architect who creates high impact...
An Interview with Nicole Lewis, president and CEO, Nicole Lewis and Associates Entrepreneurs and business owners can be myopic when marketing their products and services. Understanding the buying behaviors, motivations and attributes of your customers enables the...
Podcast: Play in new window | Download
So, why are referral programs a great revenue generation strategy? Let’s consider the following statistics.
• 92% of consumers trust referrals from people they know – Nielsen
• 77% of consumers are more likely to buy a new product when learning about it from friends or family. – Nielsen
• After a positive experience, 83% of customers would be happy to provide a referral. But salespeople aren’t asking — just 29% of customers end up giving a referral. – Hubspot
Be sure to check out the following podcast for more information on creating an exceptional customer service experience.
As business owners, we have all encountered extremely challenging clients or customers. You know the customers that are impossible to please and who often make numerous or unreasonable demands. In these situations, it’s important to directly address the situation...
Today, our Pro Tip focuses on the importance of client segmentation as a key business development and growth driver. Nicole Lewis, the president and CEO of Nicole Lewis & Associates, is a passionate client advocate and solution architect who creates high impact...
An Interview with Nicole Lewis, president and CEO, Nicole Lewis and Associates Entrepreneurs and business owners can be myopic when marketing their products and services. Understanding the buying behaviors, motivations and attributes of your customers enables the...
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